Refund Policy

To request a refund, please contact us through FutureMyTrip Help Center.

FutureMyTrip is fully committed to providing you with a simple and efficient refund process. Kindly note that shortening your stay during the high season, periods of high occupancy, during trade fairs and conventions, or failure to cancel your reservation prior to the due date noted on your confirmation may result in a penalty charge being imposed by the hotel/Vendor Partner. If a penalty charge is incurred, this will be deducted from the amount refunded.

Your confirmation email will specify the exact cancellation due date which is the deadline you must cancel by in order to avoid any cancellation charge. Generally, the cancellation due date is 14 days prior to arrival at the hotel, guest house, home-stay. The penalty charge is usually one-night stay, unless specified on the confirmation email or voucher.

For availing any valid and applicable refunds in event of no-show or unutilized bookings, you will be required to make written requests, as per the defined policies, within 90 days from the travel date in case of air/ train/ cab/ bus tickets and/or the date of check-in for hotel, home stay bookings. For any requests made after the expiry of 90 days of travel date/ check-in as aforementioned no refund would be payable and all such unclaimed amounts for such no-show or unutilized reservations shall accordingly be deemed to have been forfeited.

Unless specifically mentioned otherwise in the cancellation policy, cancellation requests submitted via any of the means above(email/phone), prior to the due date noted on your confirmation, will normally be refunded 100% of the cost of their stay (FutureMyTrip does not charge a processing fee for cancellations Unless specify ) within 15-20 days of receiving the request. Any cancellation submitted after the due date noted on your confirmation will also be processed within 10 days, and any applicable penalty fee will be deducted from the amount refunded.

Shortened stays, in most cases, will be refunded within 15-20 days, net of any penalty charge or fee applicable, and if you notify us (by any of the means above) prior to shortening your stay, FutureMyTrip can expedite the refund process. If however, you notify us after checking out, some shortened stay refunds may take longer because some hotels, home stay can be slow to confirm the exact dates of your stay. If your refund is likely to take longer than 20 days to process, we will notify you via email or WhatsApp message upon receipt of your request.

All refunds shall be processed subject to processing of refunds by the respective airline/service provider Hotel, lodging partner, transport vendor/partner etc.

Please note convenience fee charged at the time of booking or reservation will not be refundable.

Reservation Guarantee

Reservations secured via FutureMyTrip are backed up by our Reservation Guarantee. If your confirmed reservation is not available or cannot be honoured by the property, immediately contact our 24/7 Customer Service at the contact number(s) listed in your confirmation Voucher.

Our FutureMyTrip Customer Support Specialists will seek alternative accommodation at a convenient and comparable property, for your approval.

Should you not approve any alternative accommodation, FutureMyTrip will offer a full refund of the price paid for the original accommodation.

You can cancel your domestic flight bookings online. Log in to My Bookings, select the relevant booking and go on the Cancel button. For online cancellation, FutureMyTrip will charge Rs. 75 per person per sector as standard cancellation charges.

To amend/cancel your ticket offline, call FutureMyTrip Customer Care.

If domestic flight bookings are cancelled offline, a standard charge of Rs. 1350 per person per sector, over and above the airline's own cancellation charge will apply. For international flight ticket reservations or booking a standard fee of Rs 1350 per person would be charged for online cancellation and 2350 for any offline cancellation, over and above the airline's own cancellation charge.

FutureMyTrip will charge Rs. 150 per person per sector as standard rescheduling charges for rescheduling of domestic flights.

For no-show on domestic flights, FutureMyTrip will charge Rs. 200 per person per sector as normal no-show charges.

Please refer to airline specific amendment and cancellation policy while using FutureMyTrip Services. You may be required to directly contact the nearest airline office (of the concerned airline) to get your booking cancelled.

Any cancellations received after the cancellation due date specified in the confirmation voucher (including requests made within this period) are subject to a minimum of a 1 (ONE) night cancellation fee, unless you are notified otherwise in the confirmation voucher.

Failure to arrive at your hotel, home-stay, and guesthouse will be treated as a late cancellation and will incur a minimum cancellation fee of one (1) night, or more, per room, unless otherwise specified in the confirmation voucher.

Any changes or modifications to your reservation must be made through FutureMyTrip and not directly with the hotel. This applies to modification of dates, extension of stay, early check out, delay of arrival or cancellation in full or in part. Any problems or questions on your reservation prior to arrival or during your stay at the hotel should be directed to our FutureMyTrip Customer Support Specialists.

We must be notified of all cancellations within our normal office hours from 10:00-18:00 (GMT+7).